Privacy Policy

This policy explains what information RC Outdoor LLC collects when you visit rcoutdoorllc.com, call us, or send us a request, and how we use it.

Who We Are

RC Outdoor LLC
6008 State Road 23
South Bend, IN 46635
Phone: (574) 440-3001
Email: [email protected]

Information We Collect

Information you give us. When you fill out our contact form, we collect what you enter, such as your name, email address, phone number, and details about your project. When you call or email us, we receive your phone number or email address and whatever you choose to tell us.

Phone calls. When you call us, we receive the number you call from and the time and length of the call. Calls placed through a tracking number on this website may be recorded, as described under WhatConverts below.

Information collected automatically. When you visit the website, our hosting provider and the tools listed below may collect your IP address, browser and device type, the pages you view, the site or ad that sent you here, and how you use each page. Much of this is collected with cookies and similar technologies.

How We Use Your Information

• To answer your questions and respond to your requests.
• To schedule visits, prepare quotes, and do the work you hire us for.
• To keep the website working, secure, and easy to use.
• To see which pages, searches, ads, and calls lead to inquiries, so we can improve our website and marketing.
• To keep business records and meet legal requirements.

Cookies and Tracking

This website uses cookies and similar tools from the companies below.

Google Analytics and Google Tag Manager

We use Google Analytics to see how visitors find and use our website, such as which pages are viewed, how long visits last, and which pages lead to a call or a form. Google Tag Manager loads it on our pages. Google Analytics uses cookies and collects information such as your IP address, device and browser type, and pages visited. You can read how Google uses this data at How Google uses information from sites that use its services.

WhatConverts call and form tracking

We use WhatConverts to learn which pages, searches, and ads lead people to call us or send a form. To do this, the website may show a tracking phone number in place of our main number, and calls to that number are forwarded to us. WhatConverts may record the number you call from, the time and length of the call, a recording of the call, and the page or ad that led to it. It also records form submissions along with the page and source of the visit.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

LeadConnector contact form

Our contact form is provided by LeadConnector (also known as HighLevel). When you submit it, the information you enter is sent to our LeadConnector account so we can reply to you and follow up on your project.

Google Maps

Some pages show an embedded Google Map of where we are. When the map loads, Google may collect information such as your IP address and set cookies under the Google Privacy Policy.

Trustindex review widget

Some pages load a widget from Trustindex to show our Google reviews. When it loads, Trustindex receives technical information such as your IP address and browser type.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us run our business and this website, such as the hosting, form, call tracking, and analytics companies named above. They may use it only to provide their services to us. We may also share information when the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of the business.

Data Retention

We keep the information you send us for as long as we need it to respond to you, do the work, and keep normal business and tax records. Analytics and call tracking data is kept for the periods set by those providers.

Security

We use reasonable safeguards to protect the information we collect. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security.

Your Choices

You can ask us what personal information we have about you, or ask us to correct or delete it, by emailing [email protected] or calling (574) 440-3001. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected if you do.

You can stop Google Analytics from using your visits by installing the Google Analytics Opt-out Browser Add-on.

Children's Privacy

This website is meant for adults looking for our services. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to This Policy

We may update this policy when our website, services, or tools change. The date at the top of this page shows when it was last updated.

Contact Us

If you have questions about this policy or your information, contact RC Outdoor LLC at [email protected] or (574) 440-3001, or write to us at 6008 State Road 23, South Bend, IN 46635.